Dry-cleaning And Laundry Services Market Size, Share & Trends Analysis Report By Application (Residential, Commercial), By Service (Laundry, Dry Cleaning, Duvet Cleaning), By Region, And Segment Forecasts, 2025 - 2030

Dry-cleaning And Laundry Services Market Summary

Dual-income households and professionals often have limited time to manage household chores, pushing them to seek efficient and reliable laundry solutions. Additionally, the growth of middle-class populations in emerging markets has increased disposable income, enabling a larger customer base to afford such services. This expanding demand is further fueled by the rising awareness of garment care, with consumers preferring professional cleaning to preserve the quality and longevity of their clothing.

Many customers expect on-demand services, including home pick-up and delivery, mobile app-based ordering, and faster turnaround times. There is also a growing emphasis on hygiene and fabric care, especially post-pandemic, which has driven consumers to trust professional services for thorough cleaning. Moreover, younger generations prefer eco-friendly and chemical-free cleaning methods, reflecting a broader consciousness about health and environmental impact. Customization of services, such as special treatments for delicate fabrics or stain removal expertise, is becoming an important differentiator among providers.

For instance, in April 2024, Columbia University launched the Speed Queen laundry app for undergraduate residence halls to improve the laundry experience for students. This app allows students to check the availability of washers and dryers in real time and receive notifications when their laundry cycles are about to finish. The initiative, developed through collaboration between Columbia Housing, CUFO, University IT, and laundry vendor Teddimatts, also helps the university monitor machine usage and maintenance needs efficiently, ensuring smoother laundry services in campus residence halls.

Sustainability has emerged as a critical trend shaping the strategies of dry-cleaning and laundry companies worldwide. Many businesses are adopting greener practices to reduce their environmental footprint, responding both to regulatory pressures and consumer demand for responsible consumption. This includes using biodegradable detergents, reducing water consumption through advanced recycling systems, and shifting to energy-efficient machines powered by renewable energy. Some companies have transitioned from traditional solvent-based dry cleaning using harmful chemicals like perchloroethylene to safer, non-toxic alternatives such as liquid carbon dioxide or silicone-based solvents. These eco-friendly initiatives help reduce pollution, enhance brand reputation, and appeal to environmentally conscious consumers.

For instance, GreenEarth Cleaning utilizes silicone-based solvents instead of traditional chemical solvents, significantly reducing toxic emissions and environmental harm. Similarly, companies like Tangent Clean employ liquid carbon dioxide as a safer, non-toxic dry cleaning alternative, drastically reducing hazardous waste.

In addition, the commercial services sector is one of the largest customer segments for laundry facilities and dry-cleaning services. This involves hospitality, industry workers, factory or warehouse workers, healthcare sectors, beauty salons, and spas. In a majority of these sectors, tablecloths, upholstery, uniforms, sheets, and towels are soiled in large numbers at the end of every week. To cater to the rising demand from the commercial sector, many service providers have started upgrading their commercial laundry equipment to improve energy efficiency and attract more environmentally conscious customers.

For instance, in November 2024, at Texcare International, LG Electronics introduced a new range of commercial laundry machines aimed at improving efficiency and user convenience in professional settings. The lineup includes high-capacity washers and dryers, as well as a unique washer-dryer combination featuring an inverter heat pump system. These machines use artificial intelligence to adjust water usage and cycle time based on the laundry load, completing washes in as little as 60 minutes. Built for durability and performance, they also include features like a balancing system for high-speed spinning and app-based monitoring for proactive maintenance, reflecting LG’s growing focus on the European commercial laundry market.

Consumer Insights

On average, individuals dedicate around 4.5 hours weekly to managing laundry tasks, reflecting the significant time investment required to keep clothes clean and well-maintained. When broken down by gender, women typically spend about 47 minutes daily on laundry, while men spend slightly less time, around 38 minutes per day. These figures highlight how laundry is an essential yet time-consuming household chore that demands consistent effort. The routine involves washing, drying, folding, and sometimes ironing, all of which can quickly add up and interfere with other daily responsibilities or leisure activities.

The demand for dry cleaning and professional laundry services has grown considerably, given the time and effort involved. Such services offer a convenient solution for individuals who want to save time or need specialized care for delicate fabrics and garments that cannot be easily cleaned at home. Dry cleaning, in particular, uses chemical solvents rather than water, making it ideal for cleaning suits, silk, wool, and other materials that may shrink, fade, or lose shape when washed traditionally. As lifestyles become busier, these professional services not only help maintain the longevity and appearance of clothes but also free up valuable personal time, making them an increasingly popular choice for many households.

Consumers' decision-making process when choosing dry cleaning and laundry services is shaped by various key factors influencing their preferences and satisfaction. One of the most significant elements is convenience, as customers often prioritize services that are easily accessible, offer flexible hours, or provide added options like pick-up and delivery to fit their busy schedules. Alongside convenience, the quality of service is a major consideration. Customers expect their clothes to be handled carefully, stains effectively removed, and fabrics preserved without damage. Trust built through consistent performance, positive recommendations, and a strong reputation further affects their loyalty and choice of service providers.

Price and perceived value also play a vital role in consumer behavior in this sector. While many customers are sensitive to cost, they often evaluate whether the price matches the quality and benefits offered, such as quick turnaround times, special cleaning techniques, or eco-friendly practices. Additionally, brand reputation and customer service impact buying decisions, with consumers gravitating toward providers known for reliability and good communication. Together, these factors guide consumers in selecting the dry cleaning and laundry services that best meet their expectations for quality, convenience, and value.

Service Insights

Laundry services accounted for a revenue share of 53.89% in the year 2024. The increasing urban population and busy work schedules left consumers with less time for routine tasks like laundry, prompting a shift toward professional services. Additionally, commercial establishments such as hotels, hospitals, and restaurants require frequent and large-scale laundry support, further fueling growth. The availability of subscription models, eco-friendly cleaning options, and improved service logistics also played a role in boosting the segment’s appeal and widespread adoption.

Dry cleaning services are projected to grow at a CAGR of 8.2% over the forecast period of 2025-2030. As people invest more in premium and designer clothing, there is a greater need for specialized cleaning methods that cannot be achieved through traditional laundry. Expanding the professional and corporate workforce has also led to higher usage of formal wear, further boosting demand for dry cleaning. Additionally, advancements in eco-friendly solvents and automation technologies are making dry cleaning more efficient and sustainable, attracting environmentally conscious consumers and contributing to steady market growth.

Application Insights

Residential applications for dry-cleaning and laundry services accounted for a revenue share of 59.77% in the year 2024. With busy work schedules and limited time for domestic chores, many individuals and families turned to professional services to manage their laundry needs efficiently. The growth of nuclear families and the increasing participation of women in the workforce also played a significant role in boosting residential demand. Furthermore, the ease of scheduling services through mobile apps, combined with flexible subscription options and quick turnaround times, encouraged more residents to adopt outsourced laundry and dry cleaning solutions.

Commercial applications for dry-cleaning and laundry services are projected to grow at a CAGR of 8.0% over the forecast period of 2025-2030, driven by the increasing reliance of industries such as hospitality, healthcare, and aviation on outsourced laundry solutions. These sectors require high volumes of linens, uniforms, and garments to be cleaned regularly and to strict hygiene standards, making professional services essential. The growing demand for efficiency, cost-effectiveness, and compliance with cleanliness protocols has led many businesses to partner with specialized service providers. Technological advancements, including automated washing systems and eco-friendly cleaning methods, enhance service quality and scalability, supporting consistent growth in the commercial segment.

Regional Insights

The dry-cleaning and laundry services industry in North America held 23.87% of the global revenue in 2024. The high standard of living and a culture that values time-saving services have led many consumers to regularly use professional laundry and dry-cleaning providers. Additionally, the region benefits from a strong network of organized service providers and widespread use of technology, such as mobile apps and automated systems, which enhance customer convenience. The presence of large industries requiring frequent and large-scale laundry services, such as healthcare and hospitality, further reinforced the region’s significant market share.

U.S. Dry-Cleaning and Laundry Services Market Trends

The U.S. dry-cleaning and laundry services industry accounted for a revenue share of 70.08% in 2024. The widespread adoption of on-demand laundry apps and a growing preference for convenient, outsourced services has fueled consistent growth in the residential segment. Additionally, sectors such as hospitality, healthcare, and food services heavily rely on professional laundry providers to meet cleanliness and hygiene standards. The U.S. market also benefits from a well-developed service infrastructure and early adoption of eco-friendly and technologically advanced cleaning methods, further strengthening its position in the region.

Europe Dry-cleaning and Laundry Services Market Trends

The Europe dry-cleaning and laundry services industry accounted for a revenue share of 26.95% in the year 2024. The region’s emphasis on sustainability and eco-friendly cleaning practices has encouraged the adoption of advanced, environmentally responsible service options, attracting a broad customer base. Additionally, Europe’s well-developed hospitality and healthcare industries contribute significantly to the demand for professional laundry services.

Asia Pacific Dry-cleaning and Laundry Services Market Trends

The Asia Pacific dry-cleaning and laundry services industry is projected to grow at a CAGR of 9.1% from 2025 to 2030, largely due to accelerating urban development and increasing disposable incomes in key countries. With more individuals embracing modern lifestyles and dual-income households becoming common, the demand for convenient, outsourced laundry services is rising sharply. Improvements in service delivery, including mobile app bookings and environmentally friendly cleaning technologies, are also helping to attract a wider customer base, fueling sustained growth throughout the region.

Key Dry-cleaning and Laundry Services Company Insights

The dry-cleaning and laundry services market comprises a blend of well-established providers and rapidly growing new entrants. Leading companies emphasize delivering customized service solutions, prioritizing innovation, high-quality standards, and eco-friendly cleaning methods that align with changing customer demands. By partnering with major commercial clients and leveraging digital platforms for convenient service bookings, these players expand their reach and enhance accessibility. Additionally, their capability to form strategic alliances and maintain flexible operations enables them to meet specialized requirements and capitalize on opportunities in emerging markets.

Recent Developments

• In November 2024, Alliance Laundry Systems reaffirmed its dominance in the global commercial laundry market by strengthening its presence in Malaysia. The company focuses on expanding partnerships and delivering cutting-edge technology across sectors like hospitality and healthcare. With a 70% market share in Southeast Asia and distribution in over 150 countries, ALS supports operations through five major brands: Speed Queen, UniMac, Huebsch, Primus, and IPSO.

• In March 2024, Tide Services, a subsidiary of Procter & Gamble, announced a significant franchise expansion in Florida through a development rights agreement with Clean and Press Solutions, LLC. This partnership, led by experienced franchisees Harry and Girish Mirpuri, aims to open 20 new Tide Cleaners locations across Orlando, Tampa, and central Florida, with the first set to launch in mid-2025. The new stores will offer various services, including dry cleaning, wash & fold, in-home pickup and delivery, and specialized garment care. This expansion underscores Tide Services' strategy to enhance its presence in key markets and meet the growing demand for convenient, high-quality laundry services.

Dry-cleaning and Laundry Services Market Report Scope

This report forecasts revenue growth at global, regional & country levels and provides an analysis on the latest trends and opportunities in each of the sub-segments from 2018 to 2030. For the purpose of this study, Grand View Research has segmented the global dry-cleaning and laundry services market on the basis of service, application, and region:

• Service Outlook (Revenue, USD Billion, 2018 - 2030)

  • Laundry

  • Dry Cleaning

  • Duvet Cleaning

• Application Outlook (Revenue, USD Billion, 2018 - 2030)

  • Residential

  • Commercial 

• Regional Outlook (Revenue, USD Billion, 2018 - 2030)

  • North America

    • U.S.

    • Canada

    • Mexico

  • Europe

    • UK

    • Germany

    • France

    • Italy

    • Spain

  • Asia Pacific

    • China

    • India

    • Japan

    • Australia & New Zealand

    • South Korea

  • Central & South America

    • Brazil

    • Argentina

  • Middle East & Africa (MEA)

    • South Africa

    • UAE